The Hampton Roads Autobody Association believes education of the consumer is an important part in the decision making process of auto body repair.  You may have many questions concerning the estimating/repair process. Find answers to these questions in our list of Frequently Asked Questions.



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Initial Notification Form for EPA Body Shop Hazardous Air Pollution (HAP) Rule

Safety & Pollution Prevention
CCAR-GreenLink® is the National Automotive Environmental Compliance Assistance Center for the automotive repair industry. It is operated by the Coordinating Committee For Automotive Repair in cooperation with the U.S. Environmental Protection Agency. All documents are created by Federal and State EPA and OSHA offices, as well as the automotive industry.


Related Organizations

Hampton Roads Claims Association

Virginia Autobody Legislative Committee

Society of Collision Repair Specialists


Consumer Assistance Resources — Online insurance market place — Worldwide consumer reporting website — Covers matters consumers should consider during the repair process — “One Stop Shop For All Your Vehicle Label Needs” Auto Data Labels, North America’s manufacturer & distributor of Replacement Vehicle Information Labels, manufactures many different types of vehicle labels, Delivered to your facility within 2-3 days.

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Parts Code Table

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Frequently Asked Questions

When can an insurance company consider my car a total loss?

When the repair cost approaches or exceeds the actual cash value of the car.

I recently had an accident in my five-year-old car and the company wants to fix it by using used parts.  Can they do this?

Yes.  The company my have your car repaired with parts of like kind and quality, which would include used parts.

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